Last updated: 28 December 2025
Welcome to CitiHive (citihive.com). These Terms and Conditions govern your use of our website and services. By accessing or using CitiHive, you agree to be bound by these terms.
If you do not agree with any part of these Terms and Conditions, please do not use our website.
1. About CitiHive
CitiHive is a local business directory and listing marketplace that allows users to discover local businesses and enables business owners to list and promote their businesses through paid plans. Browsing and searching businesses on CitiHive is free for users.
2. Eligibility
By using this website, you confirm that you are at least 18 years old or have legal permission to use our services.
3. Business Listings
- Business owners are responsible for ensuring that all listing information provided is accurate, complete, and lawful.
- CitiHive does not verify or guarantee the accuracy, quality, or legitimacy of any business listing.
- Listing approval is subject to our discretion, and we reserve the right to edit, suspend, or remove listings that violate these terms.
4. Plans, Payments & Subscriptions
- Paid plans are required to list businesses on CitiHive.
- All prices are displayed in USD unless stated otherwise.
- Subscriptions are billed according to the selected plan duration.
- Business owners may cancel their subscription before the next billing cycle to avoid future charges.
5. No Refund Policy
Due to the nature of digital services and listings, all payments are non-refundable. No refunds will be issued for unused time, canceled plans, or removed listings.
6. Free Listing Assistance
CitiHive provides free assistance to business owners for listing their businesses across all plans. This support does not guarantee approval, ranking, or business results.
7. User Conduct
You agree not to:
- Provide false, misleading, or unlawful information
- Upload harmful, offensive, or copyrighted content without permission
- Attempt to disrupt or misuse the website
- Use CitiHive for illegal or unauthorized purposes
8. Reviews & User Content
- Users may leave reviews for listed businesses.
- Reviews must be honest and respectful.
- CitiHive reserves the right to remove reviews that are abusive, fake, or violate our policies.
- CitiHive is not responsible for opinions expressed in reviews.
9. Intellectual Property
All content on CitiHive, including branding, design, logos, text, and software, is the property of CitiHive unless otherwise stated. Unauthorized use is prohibited.
10. Third-Party Links
CitiHive may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites.
11. Limitation of Liability
CitiHive shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
- Use of the website
- Business listings or user interactions
- Errors or omissions in content
All use of the website is at your own risk.
12. Termination
We reserve the right to suspend or terminate access to CitiHive at any time for violations of these Terms and Conditions, without prior notice.
13. Changes to Terms
CitiHive may update these Terms and Conditions at any time. Changes will be effective once posted on this page with an updated date.
14. Contact Information
For questions, support, or listing assistance, contact us at:
- General: contact@citihive.com
- Support: support@citihive.com
- Listing Help: help@citihive.com
- Live Chat: Available on the website
By using CitiHive, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.