FAQs for Viewers
Citi Hive is a local business discovery platform that helps users to easily find trusted businesses in your city to connect with.
Yes. Signing up, browsing, searching, and contacting local businesses on Citi Hive is completely free for users.
You can search by city or category to discover local relevant businesses. Our powerful AI tools keep results relevant and local to you.
Businesses provide detailed information and profiles, helping users choose trusted and legitimate services.
Yes, you can read customer reviews to make informed decisions before reaching out. All reviews are made by users registered on Citi Hive.
Yes. You can contact or book businesses directly through their listing on Citi Hive.
Yes. Creating an account helps you save favorites, manage interactions, and enjoy a personalized experience while discovering local businesses. Registered users can also review local businesses.
Business owners can update their listings anytime to keep information accurate and up to date.
Yes, Citi Hive supports a wide range of local businesses and service providers.
You can contact support anytime via email or live chat for quick assistance. For general questions, please email: Contact@CitiHive.com. For technical support issues, please email: Support@CitiHive.com. We check emails during business hours.
FAQs for Business Owners
Citi Hive is designed with privacy, fairness, and transparency in mind.
Privacy-focused: We do not sell user or business owner data.
Fair exposure: Our platform is designed to avoid preferential treatment and provide all listed businesses with a fair opportunity to be discovered.
No hidden fees: Our pricing is straightforward and transparent.
Flexible plans: We offer both recurring and long-term listing options, including a lifetime plan (subject to our terms).
Early visibility advantage: As a growing platform, businesses that join early may benefit from increased visibility as our user base expands.
Unlike some platforms that rely heavily on paid prioritization or data monetization, Citi Hive focuses on creating a balanced and mutually beneficial marketplace for both users and businesses.
You create an account, choose a listing plan, and submit your business details. Our system will guide you through the process.
Yes. We provide free assistance to help business owners list and optimize their business across all plans. Contact us by chat, phone, or email. Phone and email options are available during business hours.
Citi Hive currently has 3 plans: The Business Plan is an annual plan for a single business. The Agency Plan is an annual plan for multiple businesses. If you have several businesses to list, this can save you money. Annual plans automatically renew unless cancelled prior to the next billing date. The Lifetime Plan offers a single business an unlimited Lifetime listing on Citi Hive. This offers significant long-term savings. Check out our prices here: Pricing – CitiHive
Listings stay active based on your paid selected plan duration, or if you delete your account before plan expiration.
Yes, you can edit business details, images, services, and offers anytime from your dashboard. There is no additional charge to do so.
Yes, listings are optimized to help your business appear in local searches on the platform.
Yes, customers can contact or book your services directly using the booking and contact features.
Yes, you can receive customer reviews to build trust and credibility. Reviews can be left by registered Citi Hive users.
Yes, our Agency Plan allows you to list and manage multiple businesses under one account.
No, all pricing and features are clearly stated to choose from. There are no hidden fees.
Yes, you can cancel your plan before the next billing cycle to avoid future charges. You will continue to enjoy the prepaid time left on your plan. In the event you do not cancel, the plan will automatically renew. Currently, plans are billed at initial registration and annually.
Ready to Reach More Local Customers?
List your business on CitiHive and showcase your services to people actively searching in your city. Build trust through reviews, boost local visibility, and convert high-intent searches into real leads with ease.